Payment for services is expected at the time of service unless prior payment alternatives have been negotiated. Additional fees for other services will be discussed at time of need (professional letters, session documents, etc.). You are asked that you obtain your individual benefits information from your insurance company directly in order to be prepared for the actual cost of your visits.
‍
Payment will be collected using the credit card put on file in your patient portal at the time of service. Other fees including no-show or late-cancellation fees will be collected by our billing department automatically when these instances occur.
‍
A credit or debit card will be required to stay on file for all clients. Because payment for services is the patient's responsibility, your card will also be charged if insurance claims are denied by your insurance carrier. We urge you to become familiar with the behavioral health portion of your insurance policy if you have not done so already by contacting the customer service number on your insurance card.

All payments should be made through your client portal.

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.